Refund Policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

Eligibility for Return:
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return:
To start a return, you can contact us at veromart0411@gmail.com. Please note that returns will need to be sent to the following address:
[Haldharvas,,Taluka Mahemdavad, District Kheda, Gujarat – 387110]

If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any return-related questions, feel free to contact us at veromart0411@gmail.com.


Damages and Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / Non-Returnable Items:
Certain types of items cannot be returned, including:
• Perishable goods (such as food, flowers, or plants)
• Custom products (such as special orders or personalized items)
• Personal care goods (such as beauty products)
• Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item.


Exchanges:
The fastest way to ensure you get the item you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.


Refunds:
We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return, please contact us at veromart0411@gmail.com